Support Services
Unwavering Support for Your Financial Systems
At FimpleServices, our support goes beyond troubleshooting to include comprehensive services that ensure your financial systems operate smoothly and efficiently. We provide robust support tailored to the complex needs of the finance sector.
Comprehensive Support Offerings
Our support services are designed to address various operational needs, ensuring your financial systems are always up and running:
Fimple Installation and Configuration
We offer expert installation and tailored configuration of the Fimple platform to fit perfectly within your organizational environment. Our services cover authority roles, organizational parameters, integration setups, and much more, ensuring a smooth and effective platform operation from day one.
Fimple Call Center (Support Line)
Our dedicated call center is ready to address all your inquiries related to the Fimple banking application. Equipped with deep knowledge and quick solutions, our experts ensure you get the help you need when you need it.
Fimple Application Support
We provide first and second-level support through our Service Management application, handling all types of requests, from bugs and feature support to system improvements. Our goal is to ensure your operations are uninterrupted and continually evolving.
Fimple Version Upgrade Support
Our DevOps experts help implement continuous integration and delivery (CI/CD) to improve software development and operational performance. We ensure your technology stack is agile, scalable, and ready to meet the demands of modern finance.
Fimple Version Testing Support
We provide first and second-level support through our Service Management application, handling all types of requests, from bugs and feature support to system improvements. Our goal is to ensure your operations are uninterrupted and continually evolving.
Fimple Incident and Problem Management
Our DevOps experts help implement continuous integration and delivery (CI/CD) to improve software development and operational performance. We ensure your technology stack is agile, scalable, and ready to meet the demands of modern finance.
We’re Here to Help
Contact us to learn more about our support services or to get immediate assistance from our expert team. At FimpleServices, we’re dedicated to supporting your financial services with unmatched expertise and care.
